​

Last Updated: July 2026

At MavisBase, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order, or interact with our services.

By using www.mavisbase.com, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

When you place an order or contact us, we may collect information such as:

• Full name

• Billing address

• Shipping address

• Email address

• Phone number

Payment Information

Payments are processed securely through our trusted payment providers. MavisBase does not store your complete credit or debit card information.

Order Information

We may collect information relating to:

• Products purchased

• Order history

• Shopping cart activity

• Returns and exchanges

Device & Website Information

When you browse our website, we may automatically collect information including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time spent on our website

• Referring websites

This information helps us improve our website and provide a better shopping experience.

How We Collect Information

We collect information:

• When you place an order.

• When you create an account.

• When you subscribe to our newsletter.

• When you contact our customer support.

• Through cookies and similar technologies when you browse our website.

• Through trusted third-party service providers that help us operate our business.

How We Use Your Information

We use your information to:

• Process and fulfil your orders.

• Arrange shipping and delivery.

• Provide customer support.

• Respond to enquiries.

• Improve our website and services.

• Personalise your shopping experience.

• Prevent fraud and protect our business.

• Comply with legal obligations.

If you choose to subscribe to our newsletter, we may also send you promotional emails about new products, offers and updates. You may unsubscribe at any time.

Website Platform

MavisBase is hosted on the Wix platform, which provides the ecommerce infrastructure that allows us to operate our online store.

Your information may be stored through Wix's secure data storage systems and protected using industry-standard security measures.

For more information about how Wix handles personal information, please refer to Wix's Privacy Policy.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences.

• Keep products in your shopping cart.

• Analyse website performance.

• Improve website functionality.

• Provide relevant advertising where applicable.

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Sharing Your Information

We may share your information with trusted third-party providers where necessary to operate our business.

These may include:

• Payment providers

• Shipping carriers

• Wix

• Analytics providers

• Fraud prevention services

• Government or regulatory authorities where required by law

We do not sell your personal information to third parties.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse or disclosure.

While we work hard to safeguard your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders.

• Provide customer support.

• Meet legal and regulatory obligations.

• Resolve disputes.

• Enforce our policies.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information.

• Request corrections to inaccurate information.

• Request deletion of your personal information.

• Request a copy of your personal data.

• Withdraw consent for marketing communications.

• Object to certain processing activities where permitted by law.

To exercise any of these rights, please contact us using the details below.

Children's Privacy

MavisBase is intended for individuals aged 18 years or older, or for use under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites and encourage you to review their individual privacy policies before providing any personal information.

International Data Transfers

Your personal information may be processed or stored in countries outside your own as part of providing our services through trusted service providers.

Where applicable, we take reasonable steps to ensure your information receives an appropriate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements or website functionality.

Any updates will be published on this page together with the revised Last Updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

MavisBase

📧 support.mavisbase@gmail.com

We aim to respond to all privacy enquiries as promptly as possible.